Privacy Policy

1. Data controller

The data controller for your personal data is Relational Lab, with registered office at Travessa Das Pedras Negras 1, 4th Floor, 1100-404 Lisbon, Portugal, VAT number 517 191 229, reachable at geral@relationallab.pt.

2. Personal data collected

Relational Lab collects the following personal data through this website:

• Email address — when you subscribe to the "Stay in the loop" newsletter.
• Email address — when you request free access to a Relational Education notebook or the Activity Report.
• Contact details (name, email, organisation, message) — when you send us a message via the contact form.

3. Purpose and legal basis

4. Data retention

Your data is kept only for as long as necessary to fulfil the purpose for which it was collected. Newsletter emails are deleted when you unsubscribe. Other data is retained for a maximum of 3 years, unless a legal obligation requires otherwise.

5. Your rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Access — you may request a copy of the data we hold about you.
• Rectification — you may ask us to correct inaccurate data.
• Erasure — you may request deletion of your data ("right to be forgotten").
• Objection — you may object to the processing of your data.
• Portability — you may request your data in a structured format.
• Withdraw consent — you may withdraw your consent at any time.

To exercise these rights, contact us at geral@relationallab.pt. You also have the right to lodge a complaint with the Portuguese Data Protection Authority (CNPD).

6. Cookies

This website uses two types of cookies:

• Strictly necessary cookies — essential for the technical operation of the website, such as storing your consent preference. These do not require authorisation.
• Analytics cookies (Google Analytics) — used only with your express consent, to measure traffic and understand how visitors use the website. This data is anonymised and processed by Google LLC in accordance with its privacy policy.

You can manage your cookie preferences at any time through the banner shown on your first visit, or by clearing cookies from your browser. For more details, see our Cookie Policy.

7. Google Analytics

With your consent, this website uses Google Analytics 4, a web analytics service provided by Google LLC. Google Analytics collects information about your use of the website (pages visited, time spent, traffic source) via cookies and anonymous identifiers. This information is transmitted to and stored by Google on servers in the United States, under the guarantees provided by the EU–US Data Privacy Framework. For more information, please see Google's Privacy Policy. You can disable Google Analytics by installing the opt-out add-on provided by Google.

8. Data sharing with third parties

Your personal data is not sold or shared with third parties for commercial purposes. It may be shared with technical service providers (such as Google, in the context of Analytics) who act as processors and are subject to the same data protection obligations.

9. Contact

For any questions regarding this policy or the processing of your personal data, contact us at geral@relationallab.pt.